jaya7's Privacy Policy
Your personal information is completely safe with us. This page clearly explains how information is collected, used, and protected.
1 Introduction & Scope
jaya7 is a trusted online betting and casino platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") explains how jaya7 collects, uses, stores, and discloses your personal information.
This Policy applies to the jaya7.bar website and all its associated services. By using our services, you are agreeing to the terms of this Policy. If you do not agree with this Policy, please refrain from using our services.
2 What Information Is Collected
jaya7 collects various types of information that help us improve our service quality and personalise your experience. The details of the information collected are listed below:
Identity Information
- Full name
- Date of birth
- Email address
- Mobile number
- National ID or passport details
Financial Information
- Payment method details
- Transaction history
- Deposit and withdrawal records
- bKash / Nagad / Rocket account details
Technical Information
- IP address
- Browser and device type
- Cookie data
- Website access logs
Gaming Activity
- Betting and gaming history
- Bonus usage details
- Session duration
- Preferred game categories
3 How Information Is Collected
jaya7 collects your information in the following ways:
- Directly provided information: Information you provide when you create an account, log in, or contact customer service.
- Automatic collection: Information collected through cookies, log files, and tracking technologies when you use our website.
- From third parties: Information received through payment processors and identity verification services.
- KYC process: Identity and address proof submitted during account verification.
4 Purpose of Information Use
jaya7 uses the collected information for legitimate business purposes. The main purposes are listed below:
Account Management
Creating and maintaining accounts, verifying identity, securing logins, and providing personalised service.
Financial Transactions
Processing deposits, withdrawals, and bonuses. Ensuring secure payments through bKash, Nagad, Rocket, and Upay.
Fraud Prevention
Ensuring account security, detecting suspicious activity, and protecting the integrity of the platform.
Customer Support
Providing assistance in Bengali and English via 24/7 live chat and email, and resolving complaints.
Service Improvement
Analysing user experience to improve platform performance and gaming experience.
Responsible Gaming
Monitoring gaming behaviour to provide responsible gaming tools and identify problematic gaming patterns.
5 Information Storage & Security
jaya7 applies industry-standard security measures to keep your personal information safe. We use SSL encryption, which encrypts all data exchanged between you and our servers.
We retain your information for as long as your account is active or as needed to provide our services. In some cases, certain information may need to be retained for a specific period due to legal obligations.
All sensitive data is transferred through encrypted channels.
Information is stored on access-controlled servers.
Only authorised staff have access to the information.
Regular review and updates of security measures.
6 Sharing Information with Third Parties
jaya7 does not sell or rent your personal information to third parties. However, information may need to be shared in specific circumstances:
- Payment processors: Necessary information is shared with bKash, Nagad, Rocket, Upay, and bank transfer service providers to complete transactions.
- Identity verification services: With reliable third-party verification organisations for account verification.
- Law enforcement agencies: When complying with valid legal obligations or court orders.
- Technology service providers: Technology infrastructure providers required to operate our services, who comply with our privacy standards.
7 Cookie Policy
jaya7.bar uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve the functionality of our website.
Essential Cookies
Required for the core functionality of the site. Used to maintain login sessions and ensure security.
Analytics Cookies
Help improve service quality by analysing user behaviour.
Preference Cookies
Remember your preferences and settings to provide a personalised experience on future visits.
Security Cookies
Used to detect fraud and protect your account from unauthorised access.
You can control cookies by changing your browser settings. However, disabling cookies may limit some site functionality.
8 Your Data Rights
jaya7 believes you have full rights over your own information. Your rights are described in detail below:
- Right to access: You can request to know what information we hold about you.
- Right to rectification: You can request correction of any inaccurate information in your records.
- Right to erasure: In certain circumstances you can request that your personal information be deleted, though some information may need to be retained due to legal obligations.
- Right to restrict processing: In certain circumstances you can request that the processing of your information be restricted.
- Right to data portability: You can request your information in a structured, commonly used format.
- Right to object: You can object to the processing of your information for specific purposes.
To exercise these rights, please email [email protected] or use our 24/7 live chat service.
9 Marketing Communications
Based on your consent, jaya7 may send you relevant offers, promotional information, and updates about new services. You can opt out of these communications at any time.
To stop marketing communications:
- Click the "Unsubscribe" link in any email you receive.
- Send an email to [email protected].
- Submit a request through our live chat.
10 Age Restrictions
jaya7's services are only for individuals aged 21 or above. We do not knowingly collect any personal information from minors.
If we become aware that a minor has used our platform and their information has been collected, we will immediately close that account and delete the collected information.
If you believe a minor is using our platform, please notify us at [email protected].
11 Third-Party Website Links
Our platform may sometimes contain references to third-party websites. jaya7 is not responsible for the privacy practices of these external sites. We advise you to read their privacy policies before visiting other sites.
12 Changes to This Policy
jaya7 reserves the right to update or change this privacy policy at any time. For significant changes, we will notify you by email or through a prominent notice on the platform.
Continued use of our services after an update will be taken as your acceptance of the new policy. You are advised to review this page regularly.
Privacy FAQ
The most common questions from users are answered here.
Privacy Contact
If you have any questions, concerns, or requests about this privacy policy, please contact us. Our team is ready to provide support in both Bengali and English.
Visit the relevant pages to learn about responsible gaming or to find answers in our FAQ.